(Interview Techniques by Mr. Farizal Mohd Razalli)
Good interview technique requires practice so we can’t expect to master it immediately. This two days lesson gave me a reasonable understanding of how interviews work, what to do and what not to do. I also had the opportunity for a mock job interview. Generally, things we should do for an interview are:
1) Research
-on the position we apply for
-about the organization
2) Prepare and Rehearse
3) Expect tough questions from the interviewer
4) Ask questions to the interviewer during the interview session
As mentioned by Mr. Farizal, character is the most important, not the reputation. This is because character is what we really are, while reputation is what others think we are. Therefore, it is crucial to always be honest during the interview session. Most interviewers including the Human Resource personnel most probably know if we are lying. No matter how smart or talented we are, an interview candidate who tells lies during the interview has no place in the new company.
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Wednesday, 17th March
(Body Language for Presentation: A Picture Paints a Thousand Words by Madam Fatimah Abu Bakar)
We were so lucky to have a special well-known person, Madam Fatimah as our trainer to discuss on Power of Body Language in Presentation. I gained many useful inputs and tips from her.
As emphasized by Madam Fatimah, more than half of our impact as a presenter depends upon our body language. Madam Fatimah once told us, ‘‘the body says what words cannot.’’ In any speech or presentation, body language adds power to the message. It supports what the words are saying. Body language must be in tune with the message, and not distract or detract from the message. If they are denying each other, then the presentation will fail.
Effective body language supports the message and projects a strong image of the presenter. Audiences respond best to presenters whose bodies are alive and energetic. Audiences appreciate movement when it is meaningful and supportive of the message.
To summarize, body language comprises gestures, stance, and facial expression is important when all eyes of an audience are upon us. When we are presenting, strong and positive body language becomes an essential tool in helping us to build credibility, express our emotions, and connect with our listeners. It also helps our listeners to focus more intently on us and what we are saying.
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Thursday, 18th March
(Grooming and Dining Etiquette by Madam Noraini Othman)
Grooming and dining etiquette was one of the most fascinating topics in our communication module. A cheerful and friendly person, yet professional, Madam Noraini had successfully got all of us into the topic.
In most cases, professional dress and dining are two really important aspects of business etiquette. Dressing right and eating with good manners are essential to the job interviewing process. To most employers, first impressions still count, and poor personal appearance at an interview is a major factor leading to the rejection of applicants.
In the morning session, Madam Noraini taught us on dining etiquette. We learned about table settings, dos and don’ts, and proper table mannerisms. At the end of this session, we realized that knowing the proper table mannerisms can be extremely important for job interviews and social occasions that we attend with a supervisor, client, or business associate. By being knowledgeable and practiced, we will be able to avoid embarrassment and the possibility of offending someone.
We were divided into two groups for the grooming session in the afternoon. The guys were having the session with Mr. Farizal, as the ladies with Madam Noraini. For the ladies, Madam Noraini had clearly explained the dressing, hair, makeup and even fragrance to all of us. Dressing and grooming are important because dress extremes may attract some people, but turn others off.
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Friday, 19th March
(Advance Report Writing by Madam Norliza Hashim and Madam Farahiyah Mohamad Kamal)
This topic was a continuation of the previous Introduction to Advanced Report Writing topic. Throughout the day, we worked on creating and completing the surveys on any aspects of BeST Program. We will then need to prepare a report based on the surveys and will be presenting the report on 29th March.
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